 | erdos0 |
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Thu Sep 1, 2011 6:56:01 pm
I was planning to pay my National Grid bill online today, but they modified the site with information about the hurricane. I cannot find a link to log in or pay my bill. It might be there, but I'm not in the mood to waste time looking for it.
Thu Sep 1, 2011 7:01:39 pm
Dumbest thing ever, wow. Also, click this:
http://www2.nationalgridus.com/index_ny.jsp
Thu Sep 1, 2011 7:03:15 pm
re: comment#1
Did you find a link to that on the home page or did you search for it?
Thu Sep 1, 2011 7:03:37 pm
If you are still without power, please contact us at 1-800-465-1212 in New England and 1-800-867-5222 in New York.
Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
Thu Sep 1, 2011 7:04:48 pm
re: comment#3
Did you find a link to that on the home page or did you search for it?
You had to scroll down and select the energy service and region to get to a login page. Maybe they don't mind if they get paid during hurricane cleanup!Thu Sep 1, 2011 7:07:37 pm
re: comment#4
If you are still without power, please contact us at 1-800-465-1212 in New England and 1-800-867-5222 in New York.
Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
This is like Microsoft's website for helping you to fix Windows problems.Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
Thu Sep 1, 2011 7:14:14 pm
re: comment#4
If you are still without power, please contact us at 1-800-465-1212 in New England and 1-800-867-5222 in New York.
Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
People who don't have power may be looking at the site at work, or on a smartphone, or at a friend's house. :) I'm sure they figure it's better to put that line absolutely everywhere.Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
Thu Sep 1, 2011 7:14:17 pm
re: comment#6
This is like Microsoft's website for helping you to fix Windows problems.
♥no image
9) deleted, Thu Sep 1, 2011 7:14:25 pm
re: comment#5
You had to scroll down and select the energy service and region to get to a login page. Maybe they don't mind if they get paid during hurricane cleanup!
Chase and National Grid both have suspended payment due dates during hurricane cleanup. Thu Sep 1, 2011 7:21:29 pm
re: comment#9
Chase and National Grid both have suspended payment due dates during hurricane cleanup.
So I didn't have to pay?no image
11) deleted, Thu Sep 1, 2011 7:23:39 pm
re: comment#10
So I didn't have to pay?
Not yet, no.
They've basically suspended all payment deadlines. I mean, EVENTUALLY you'll have to pay.
I think hiding the payment button is a PR move on the part of a bunch of companies. In the middle of environmental destruction, they don't want to look like they're demanding your money.
Thu Sep 1, 2011 7:23:47 pm
agrees with: comment#6
This is like Microsoft's website for helping you to fix Windows problems.
Thu Sep 1, 2011 7:24:42 pm
re: comment#7
People who don't have power may be looking at the site at work, or on a smartphone, or at a friend's house. :) I'm sure they figure it's better to put that line absolutely everywhere.
Quit being so sensible!Thu Sep 1, 2011 7:25:48 pm
re: comment#11
Not yet, no.
They've basically suspended all payment deadlines. I mean, EVENTUALLY you'll have to pay.
I think hiding the payment button is a PR move on the part of a bunch of companies. In the middle of environmental destruction, they don't want to look like they're demanding your money.
Too late. I already paid.They've basically suspended all payment deadlines. I mean, EVENTUALLY you'll have to pay.
I think hiding the payment button is a PR move on the part of a bunch of companies. In the middle of environmental destruction, they don't want to look like they're demanding your money.
Thu Sep 1, 2011 7:28:27 pm
re: comment#9
Chase and National Grid both have suspended payment due dates during hurricane cleanup.
... Wow! So, um. That explains why Chase said I didn't owe them any money last week. I was kind of confused.Thu Sep 1, 2011 7:28:58 pm
re: comment#15
... Wow! So, um. That explains why Chase said I didn't owe them any money last week. I was kind of confused.
♥Thu Sep 1, 2011 7:29:18 pm
re: comment#11
Not yet, no.
They've basically suspended all payment deadlines. I mean, EVENTUALLY you'll have to pay.
I think hiding the payment button is a PR move on the part of a bunch of companies. In the middle of environmental destruction, they don't want to look like they're demanding your money.
That makes a lot of sense, I guess. Hadn't thought about it quite that way.They've basically suspended all payment deadlines. I mean, EVENTUALLY you'll have to pay.
I think hiding the payment button is a PR move on the part of a bunch of companies. In the middle of environmental destruction, they don't want to look like they're demanding your money.
no image
19) deleted, Thu Sep 1, 2011 7:32:18 pm
re: comment#15
... Wow! So, um. That explains why Chase said I didn't owe them any money last week. I was kind of confused.
Yeah. They sent an email about it.
To our impacted customers:
We hope you, your families and your customers are safe following Hurricane Irene. Natural disasters are very stressful and we want to help where we can.
This week, we are expanding our efforts through Sunday, September 4, 2011, to help you and our millions of customers as you recover from the storm.
We are increasing staff and extending hours at key branches in severely affected areas.
When we know we can get employees to work safely, we will increase staff and extend hours. Please visit chase.com frequently and check our Branch Locator for details on the branches near you.
Through September 4, 2011, if you can’t get to one of our ATMs, we won’t charge you for using someone else’s ATM*.
However, the bank that owns the ATM may charge you.
We are waiving the following Chase fees charged between now and through September 4, 2011 for our customers:
Overdraft, Overdraft Protection Transfer, and Insufficient Funds Fees for deposit accounts.
Late fees on credit cards, business and consumer loans.
Thu Sep 1, 2011 7:34:21 pm
re: comment#4
If you are still without power, please contact us at 1-800-465-1212 in New England and 1-800-867-5222 in New York.
Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
My laptop for emergencies is crank operated.Not sure why, but I find it funny that it is posted on their website...that you get to by computer, that requires power.
